Currently an SMU School of Information Systems
Previous:Visa Inc,Student Sumitomo Mitsui Banking Corporation, Align Technology, ComfortDelgro(Taxi)
Worked at
SMBC
Align Technology
ComfortDelgro
Sumitomo Mitsui Banking Corporation
Will replace
the photo
With a diverse skillset, I have demonstrated expertise in developing
automation tools using Jenkins, Powershell, and Shell Script, along with proficiency in
Gitea and Ansible. I successfully tested two proof of concept projects, specifically API
Testing and API Policy (Cache Storing). Additionally, I contributed to multiple
documentation efforts, providing detailed rationale, risk analysis, and remarks for Cloud
Governance. Furthermore, I created Runbooks for the Test Environment, implementing efficient
log deletion processes. In my time at the bank, I acquired knowledge about SDLC and applied
Agile Methodology to adhere to MAS Regulations. Lastly, I successfully planned SMBC
Singapore's 60th Anniversary, showcasing my organizational and project management skills.
Align Technology
During my tenure, I played a key role in shaping Insight App capabilities across APAC, driving alignment between SFDC and the application. I collaborated with stakeholders to translate ideas into mobile applications, addressing market needs. Additionally, I effectively communicated with my team and developed a predictive analysis toolset using machine learning to forecast future quarter sales.
ComfortDelgro(Taxi)
In my role as a QA Tester, I conducted extensive testing of applications such as CDG Zig, ZigX, and Rent-A-Car in the UAT environment, utilizing tools like Jira, Confluence, Burp, and Postman. I diligently identified and reported bugs and API issues, contributing to improved functionality. As a part-time Technical Documentation Writer, I ensured accurate and accessible documentation using Confluence, Postman API, and Jira. Additionally, as a Helpdesk Specialist, I provided end-user support, suggested process/system improvements, and created user manuals to facilitate remote work during the Covid-19 pandemic. Notable achievements include successful software/hardware upgrades, effective issue resolution, streamlined reporting processes, and facilitating a seamless transition to remote work for staff.